Terms and Conditions

TERMS AND CONDITIONS OF SALE — AstralPro

Seller
GRIMAULT Dorian (Sole proprietor)
Trade name: AstralPRO
SIREN: 104472626 — RCS La Roche-sur-Yon 104472626 — APE code: 4791B
Address: 10 Place de la Loriette, 85290 Mortagne-sur-Sèvre, France
Email: [email protected]

Article 1 — Purpose
These T&Cs govern the sale of astrological reports generated by artificial intelligence in digital format (PDF) on the AstralPro website (astralpro.fr). They apply to any order placed by a consumer on the website.

AstralPro offers the following digital products, generated from the birth data provided by the customer and delivered by email with online access:
– Natal Chart: a complete astrological analysis of the birth chart.
– Monthly Transits: an analysis of the month's planetary transits, available as a one-time purchase or by monthly subscription with tacit renewal.
– Solar Return: an analysis of the upcoming astrological year, starting from the birthday.

Article 2 — Price
The price of each product is the one displayed on astralpro.fr at the time of order and may vary depending on the customer's geographic region. VAT not applicable, art. 293 B of the French CGI (VAT-exempt status — micro-enterprise scheme). Payments are secured via Stripe (PCI DSS certified); payment is due immediately upon order. For the monthly transits subscription, the amount and frequency are recalled before validation and confirmed by email.

Prices displayed on the site may vary depending on the user's geographic area of connection, as part of a purchasing power parity policy. For users connecting from South America, an adapted rate is automatically applied. The price applicable to the contract is the one displayed at the time of order validation.

Monthly Transits Subscription
The monthly astrological transits subscription is an automatically renewing service with monthly charges on the registered payment card. The first charge is made at the time of subscription. Subsequent charges occur each month on the subscription anniversary date. The customer may cancel their subscription at any time via the customer portal accessible from the confirmation email. Cancellation takes effect at the end of the current paid period. In case of payment failure, the subscription is suspended after multiple attempts by our payment provider (Stripe). No refunds are issued for subscription periods already started, in accordance with Article L221-28 13° of the French Consumer Code. The report language is set at the time of subscription and cannot be changed. Subscriber data is retained for the entire duration of the subscription, then deleted 90 days after cancellation.

Subscriptions (Daily Horoscope, Monthly Transits) — To provide the service, AstralPro retains the birth data (date, time, place) and the generated content for the entire duration of the subscription (legal basis: Art. 6.1.b GDPR). Upon cancellation, this personal data and the generated content are deleted within a maximum of 90 days following the end of the subscription period. Billing data is retained for the legal duration required by accounting and tax obligations, regardless of cancellation.

Article 3 — Delivery
The report is entirely generated automatically by artificial intelligence, via Anthropic's Claude API, then sent by email after payment confirmation. Generation time is generally a few minutes, and at most one hour under normal operating conditions. In the event of a technical incident, delivery may be deferred up to 24 hours after the order. Beyond that, the buyer is invited to contact [email protected] for assistance.

The target month of the delivered Transits is determined according to the Europe/Paris time zone (UTC+1 in winter, UTC+2 in summer), regardless of the visitor's time zone or the exact moment of purchase. This rule ensures consistency between the month displayed on the website and the month appearing in the delivered report.

Article 4 — Right of withdrawal
In accordance with Article L221-28 13° of the French Consumer Code, the right of withdrawal does not apply to digital content supplied immediately, provided that the consumer has expressly waived this right before delivery and acknowledged the resulting loss of the right of withdrawal. By validating payment and ticking the dedicated checkbox, the customer expressly waives their right of withdrawal in order to receive immediate delivery of their digital content (natal chart, monthly transits, solar return). After the order, AstralPro sends the customer a confirmation of this prior agreement and waiver of the right of withdrawal on a durable medium (order confirmation email). No refund will be granted after the ordered content has been generated and sent.

Article 5 — Liability

5.1 — Nature of the content
The reports are entirely generated by artificial intelligence, via Anthropic's Claude API, based on a prompt system designed by the seller and high-precision astronomical calculations (Astrologer API, based on NASA JPL ephemerides DE431). They are provided for informational and entertainment purposes only.

They do not constitute in any case:
- a personalized human astrological analysis performed by an astrologer;
- medical, psychological, financial, legal, or decision-making advice of any kind.

Astrology is a traditional practice of symbolic interpretation and does not fall within the scientific field. No result is guaranteed. AstralPro cannot be held liable for any interpretations or decisions made by the user based on the content provided.

5.2 — Service availability
AstralPro implements all reasonable means to ensure the availability of the service but cannot guarantee uninterrupted availability. AstralPro shall not be held liable for any temporary unavailability of the service, delivery delay caused by a third-party technical provider (Stripe, Resend, Anthropic, Railway), or force majeure. In any event, AstralPro's liability is limited to the amount of the order concerned.

5.3 — Technical nature of the service
AstralPro is based on a system designed by the seller, combining high-precision astronomical calculations (Astrologer API, based on NASA JPL ephemerides DE431, Placidus houses) with a rigorous prompt system that constrains the artificial intelligence to respect the traditional rules of astrology. The profession of astrologer not being regulated in France, the seller specifies that the content received is generated by artificial intelligence and does not replace a personalized human interaction.

Article 6 — License of use of the generated PDF
The AstralPro PDF is provided under a personal or restricted professional use license.

6.1 Authorized uses
The buyer may:
- View, print and keep the PDF as part of personal use
- Use the PDF as a support for a professional consultation billed to a third-party client, provided that the original AstralPro PDF (with its brand, legal notices and contact details) is transmitted intact to the end client
- Briefly quote passages of the PDF during an oral consultation, subject to mentioning AstralPro as the source

6.2 Prohibited uses
The buyer may not:
- Resell the PDF as-is as their own product
- Modify the PDF to remove or alter the AstralPro brand, legal notices or publisher contact details
- Copy the textual content, in part or in full, to republish it under another brand or name
- Distribute the PDF outside the framework of a direct client consultation (mass distribution, making it available on the internet, free or paid distribution to third parties who are not clients)
- Train or feed an artificial intelligence model with the content of the PDF

6.3 Sanctions
Any breach of this license entails the immediate termination of the right of use of the PDF concerned, without refund. It also exposes the buyer to prosecution for counterfeiting (Article L335-2 of the French Intellectual Property Code), which may give rise to damages and criminal sanctions.

Article 7 — Intellectual property
The AstralPro brand, the astralpro.fr website, the source code, the analysis prompts, the layout of the PDFs and all editorial content produced by the service are the exclusive property of GRIMAULT Dorian (SIREN 104472626). Any reproduction or imitation, total or partial, is strictly prohibited without prior written authorization.

Article 8 — Personal data
The processing of personal data in the context of these T&Cs is governed by the AstralPro Privacy Policy, accessible at any time from the website and whose provisions form an integral part of the contractual relationship between AstralPro and the customer.

Article 9 — Disputes and consumer mediation
Applicable law: these T&Cs are subject to French law. However, if the customer is a consumer and habitually resides in another Member State of the European Union, they also benefit from the mandatory consumer protection provisions of their country of habitual residence, in accordance with Article 6 of Regulation (EC) No 593/2008 (Rome I).

In the event of a dispute, an amicable solution will be sought before any legal action.

In accordance with the provisions of the French Consumer Code regarding consumer dispute mediation, after having contacted us and in the absence of a satisfactory response, you have the possibility to refer the matter free of charge to a consumer mediation procedure with:
CM2C — 49 rue de Ponthieu, 75008 PARIS, France
Phone: +33 1 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: [email protected]

In accordance with Regulation (EU) No 524/2013, the consumer may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

Failing amicable resolution, French courts shall have sole jurisdiction.

These T&Cs are written in French. Translations into other languages (English, Spanish, German, Italian, Portuguese) are provided for informational purposes. In the event of a discrepancy between versions, the French version prevails.

Article 10 — Modification of T&Cs
AstralPro reserves the right to modify these T&Cs at any time. The applicable T&Cs are those in force on the date of the order. Modifications subsequent to a validated order do not apply to it.

Last updated: May 20, 2026